Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

Proof of Purchase

To complete your return, we require a receipt or proof of purchase. Please do not send any physical items back to us as this is a digital product.

Partial Refunds

Any refund requests made after the 30-day window will be considered at our discretion.

Refunds

Once your refund request is received and evaluated, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed, and the credit will be applied to your original payment method within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please:

Check your bank account.

Contact your credit card company; processing times may vary.
Contact your bank, as there is often some processing time before a refund is posted.
If you’ve done all of this and still haven’t received your refund, please contact us at {email address}.

Sale Items

Only regular-priced items are eligible for refunds. Sale or promotional items cannot be refunded.

Exchanges

Exchanges are only applicable if the software license is defective or not working as expected due to technical issues verified by our support team. If you need an exchange, please contact us at {email address}.

Gifts

If the software was marked as a gift when purchased, a gift credit will be issued for the value of your return. If the item was not marked as a gift, we will send a refund to the purchaser.

Shipping Returns

For issues requiring physical returns of ancillary products (if any), you are responsible for shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we do not guarantee receipt of returned items.